Align Technology launches MyiTero lab workflow


Align Technology, Inc. has launched an enhanced laboratory workflow, designed to significantly improve the collaboration between dental practices and laboratories, and can lead to increased efficiency, better accuracy, enhanced communication and a faster turnaround for both parties.

At the heart of the new workflow sits the cloud-based platform which enables the laboratory to receive scans within minutes, allowing them to review and communicate with the dentist in real time, for example - while the patient is still in the chair. It provides the laboratory with increased flexibility to manage the restorative workflow, ultimately enhancing patient communication and outcomes, and reducing the need for multiple revisits1.

A collaborative, fast and efficient system for better end results

Steven Campbell, president of the United Kingdom (UK) Dental Laboratories Association, said, “The new workflow allows technicians to work on immediate scan enhancements and make timely modifications to their milled models, saving at least a day, if not more, on cases. Scans can be received and reviewed within minutes, rather than the previous timeline of eight to 48 hours.”

As an early user of the new workflow, Campbell has already observed some of the benefits in his lab and among his customers.

He explained, “In my opinion the MyiTero workflow is a major advance in direct communication with dental surgeons, so that they can make the adjustments needed while the patient is still in the dental chair. It allows us to work more collaboratively, as well as to create a convincing and effective proposition to offer patients. Our restoration remake rate is the lowest it has ever been, and it is purely down to communication. We now have a tool that allows us to send the whole design to the surgeons who can view it in their own time, inspect it from all angles, make an informed decision and request rapid changes. This reduces stress, saves time, product wastage and postage, as well as prevents disappointments regarding patient treatment. With the iTero intraoral scanner, the digital workflow process is fully mapped out, ready and mature.”

Ashley Byrne, another early adopter of the new MyiTero workflow and head of one of the largest laboratories in the UK, Byrnes Dental Lab in Oxfordshire, explained how this has enabled him to work in a stress-free environment.

He said, “For a lab, the iTero intraoral scanner is an easy system to work with when starting in digital. We are talking about the quality of margins, the accuracy, the delivery of reliable results, and seamless file transfers.”

How enhanced collaboration can support lab technicians and dentists post-COVID-19

To Byrne and Campbell, the benefits of this new workflow are extremely timely and pertinent to the new post-COVID-19 environment.

Byrne commented, “Post COVID-19, dentists want to keep patient visits to a necessary minimum, which is why it is critical to work with tools that make you and the dentists efficient whilst reducing the footfall in dental practices.”

Campbell added that many labs who have gone digital have freed up extra time for themselves and their increased efficiency means they are more competitive and will eventually take work from the analogue labs.

For more information, please visit the iTero website or contact a local iTero representative.

1 Based on 10,000 scans, mean transfer time, defined as the time between the practice sending the iTero scan and the dental laboratory receiving it, is 4.6min. May vary based on internet connection. Data on file at Align Technology, as of 12 February 2020.