Roland DG Australia supports customers with three-month product warranty extension

13-07-2020

Roland DG Australia, a leading manufacturer of wide-format inkjet printers and printer cutters, has announced a three-month warranty extension programme to support its customers during the COVID-19 pandemic.

Roland DG understands that the COVID-19 pandemic has impacted their clients in many different ways. Over the past few months, their devices may not have been used to their full potential. To support their loyal customers, Roland DG has initiated a three-month warranty extension programme for eligible devices. Any customer whose device was under warranty as of 1 April 2020 will receive a three-month warranty extension as of that date, free of charge. Customers will be notified directly within the coming weeks if their device is eligible. No action is required by the customer to activate the extension.

“This has been a challenging time for many of our customers,” said John Wall, managing director of Roland DG Australia. “As always, Roland DG wants to make sure that customers know that the Roland DG brand is there for them in times of need to keep their businesses running. Extending the warranty on eligible devices is just one way we hope we can help our customers during these difficult times.”