For laboratories, being a strong digital partner means more than designing great restorations. It is about customer service, transparency, and reliability.
The new 3Shape Dental System 2021.2 along with the just-launched 3Shape Unite platform for dental practices, delivers a best-in-class workflow and transparent connection between lab and practices.
It brings new communications and workflow tools to enable users to provide not only terrific restorations but first-class customer service too.
3Shape has optimised the workflows and added exciting new tools like real-time communications with chat, an auto case status update timeline, and a do-it-yourself profile builder for the lab on the 3Shape Unite platform.
Now, users can market their lab directly to over 30,000 digital dentists that will come to use the 3Shape Unite platform. They can enrich their Unite lab profile with a business logo, photos, videos, and a detailed description of their lab including the products and services they offer.
New functionality in the Dental System 2021.2 also notifies users when practices request to connect with their lab. And when they do accept, all relevant practice details are automatically populated in their 3Shape Communicate.
The new 3Shape Dental System 2021.2 is much more than unleashing the lab’s creative potential with 3Shape’s industry-leading CAD design software. It is enabling practitioners to provide first-class service as a strong and seamlessly connected digital lab partner.