Data Protection & Sidexis 4—Dentsply Sirona Provides Comprehensive Customer Support

On 25th May 2018, the European General Data Protection Regulation (GDPR) came into effect, with extensive requirements. Dentsply Sirona provides comprehensive support for the technical and organisation implementation of GDPR-compliant data protection to the customers of its intelligent imaging software Sidexis 4.

Dentsply Sirona supports Sidexis 4 customers in all areas of data protection.

The GDPR poses challenges for those in the healthcare sector. Pursuant to Article 9 of the GDPR, health information belongs to the “special categories of personal data.” With this in mind, Dentsply Sirona offers customers using the Sidexis 4 central imaging software practical support regarding the protection and safety of data processed within Sidexis 4.

Competent partner for data protection issues

“For us, it is important to support our customers at all times – especially regarding such complex issues pertaining to data protection. We have gone one step further to communicate the new regulations to our employees and our respective dealers to ensure they are aware of the new processes and procedures. We can inform our customers on the important aspects of data protection in the context of using Sidexis 4 such as organising patient consent statements and security in data processing,” explains Dr. Nadia Amor, Head of Product Management Software & Solutions at Dentsply Sirona Imaging.

Sidexis 4—GDPR-compliant handling of image data

One of the essential GDPR requirements is compiling a list of processing activities. The data processing procedures within an organisation and its IT systems must therefore be described—including encryption methods and all data storage steps. The client-server infrastructure of Sidexis 4 provides a high level of data safety and protection, for example, the encrypted flow of data between the Sidexis server and clients.

Dentsply Sirona has researched this topic and has prepared a document to support implementation with useful tips and information. For more information, contact your respective dealer or Dentsply Sirona distributors.