Health Care Now a Tweet Away

On World Health Day, two disruptive platforms partner to revolutionise health care access


On World Health Day, Practo – the world’s leading health care platform – and Twitter, are partnering to make health care access easier than ever. Starting today, Twitter users can get their health care queries answered in real-time by tweeting to @AskPracto and get responses immediately from verified doctors and experts via the Practo Consult platform.

Practo Consult is a platform that enables consumers to connect with health care professionals and get quick, free and reliable answers to their most pressing health questions. It receives questions from over 100 cities and solves one of the most fundamental health care problems that Asia faces – access to qualified medical professionals. Already available on the Web, Android and iOS platforms, Practo Consult will now be available via Twitter as well.

The integration goes live in three markets – India, the Philippines and Singapore – and will be available in English. It will soon expand to cover more countries and languages.

“This is a first-of-its-kind solution in the world and we’re excited to bring this to our consumers. The ease of access and simplicity will be disruptive in how people access health care information. We’re really delighted to partner with Twitter to bring this solution and help millions of consumers live healthier, longer lives.” said Shashank ND, Founder & CEO, Practo.

“Twitter’s real-time, public and conversational capabilities help people connect with things that matter, big and small. Our customer service partnerships are designed to improve user experience and access to daily utility such as real-time train schedules, pollution data and customer care from brands. We are excited about our partnership with Practo as this addresses a fundamental need for users and opens up the benefit of real-time health care information access to millions of users in India, Singapore and the Philippines.” said Ravichandran Bhaskaran, Head of Business Development, India and South Asia, Twitter.