The future of dentistry lies in embracing digitisation 

In the rapidly evolving landscape of dentistry, embracing technological advancements has become pivotal in ensuring extraordinary patient care. At this forefront, as the founder and Group CEO, Dr Ng Chin Siau spearheads the integration of digitisation in the Q & M Dental Group in Singapore. He shares his insights on the future of dentistry and sheds light on the strategic implementation of the iTero Element 5D Plus imaging system across all the Q & M Dental Group clinics. 

Dr Ng Chin Siau embraces the role of digitisation in dentistry head on

The power of digitisation is transformative and occupies a multifaceted role in dental practices. From patient consultation and education to record-keeping, every aspect of the dental journey can be streamlined and optimised through the integration of digital tools.

With a network of over 100 private dental clinics in Singapore and another 45 in Malaysia, tapping on the technological advancement, including but not limited to digitisation was the “obvious choice” for Dr Ng.

Embracing digitisation is not merely about staying ahead in a competitive market — it is about revolutionising the way dental care is delivered. Empowering dentists, building time-efficient workflows by streamlining communications and most importantly, putting patients at the heart of every clinical decision.

Dr Ng envisions a future where technology and dentistry merge seamlessly to enhance patient experiences and elevate clinical outcomes. This not only improves efficiency but also empowers dentists to provide personalised treatment plans. “It is a tool for us to build a sustainable patient-centric dental business,” he said.


Clear communication is integral to successful dental treatment outcomes as Dr Ng emphasises the role of technology in facilitating communication among dental practitioners, specialists, laboratories and patients.

The iTero Element 5D Plus imaging system generates precise 3D models, enabling comprehensive and understandable explanations of treatment procedures. This bridges the gap between dental professionals and patients, thereby improving the quality of the restorations fabricated in the laboratory, treatment compliance and patient satisfaction.

Adopting such technologies has helped the group improve their patient consultations first-hand. The iTero Element 5D Plus imaging system utilises an advanced intraoral digital scanner which allows for quick, accurate and painless intraoral scanning. This makes dental impressions a comfortable and convenient experience for patients as compared to its physical counterparts.

Moreover, patients can visualise their dental issues in real-time to better understand and trust their treatment plans.

“It is now much easier for the dentist to show, tell and explain procedures as patients can see their own oral health conditions on a screen clearly,” said Dr Ng. “In the case of Invisalign treatments, both patients and dentists like the ‘before and after simulation’. It helps to manage patients’ expectations where most patients are generally impressed by the simulation.”  

To read the full article, click here or refer to Dental Asia September/October 2023 issue.